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Cookies Policy
This policy explains how we use cookies and similar technologies on our website, what each type of cookie does, and how you can control them. It applies to everyone who visits our site, whether or not you hold an account with us.
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What cookies are and why we use them
Cookies are small text files that a website places on your device when you visit it. They allow the site to recognise your browser on later pages or on a later visit, so you are not treated as a brand new visitor with every click. Similar technologies, such as pixels, tags, local storage in your browser and software kits inside apps, do much the same job, and in this policy we use cookies as shorthand for all of them.
Our reasons for using cookies fall into a few broad groups.
- They keep the site working and your account secure, including keeping you signed in as you move between pages.
- They help us meet our obligations as the holder of a gaming licence, including age checks, account verification and keeping our safer gambling tools working.
- They show us how the site is used, so we can fix faults and improve pages that people struggle with.
- They remember the choices you make, such as language and display settings.
- They let us measure our advertising and, where you have agreed to it, show you relevant messages on other websites.
Strictly necessary cookies are set because the site cannot be provided without them. Every other cookie is set only where you have given your consent in the cookie notice on our site, and you can change or withdraw that consent whenever you like. Withdrawing consent does not affect anything that was already collected while consent was in place.
Cookies on our site may be set by us or by the service providers we use to host the site, process payments, deliver games, run live chat and measure traffic. Those providers may only use the data for the purposes we have instructed, and we explain how we handle personal data in our privacy policy.
The types of cookies we use
| Category | Typical purpose | Set only with consent |
|---|---|---|
| Strictly necessary | Signing in, security, payment steps, regulatory checks | No - always on |
| Performance and analytics | Counting visits, spotting errors and slow pages | Yes |
| Functionality | Remembering language and display choices | Yes |
| Marketing | Measuring campaigns and limiting repeated messages | Yes |
Strictly necessary cookies
These keep the basics running. They let you sign in and stay signed in, carry you safely through the steps in the cashier, spread traffic across our servers so pages load, help us spot fraudulent or automated access, and remember the cookie choices you have already made so you are not asked again on every page. They also support the checks we are required to carry out, such as confirming your age and identity before you play, and they keep account controls and safer gambling settings in force across the site.
Performance and analytics cookies
These tell us how the site behaves in practice. Typical purposes include counting how many people visit a page, measuring how long pages take to load, and recording where an error message appeared so we can trace the cause. The reports we look at are aggregated: they describe groups of visitors rather than naming individuals.
Functionality cookies
These remember the preferences that make the site easier to use, such as your language, the way information is displayed, the section of the site you last used, and the state of a live chat conversation if you move to another page while it is open. If you decline them, the site still works, but you may need to set the same preferences again on each visit.
Marketing cookies
These measure whether our advertising is working and help limit how often the same message is shown to the same person. They may be set by advertising and social media providers whose tags appear on our pages. We do not set marketing cookies unless you have agreed to them, and we do not direct gambling advertising at anyone under 18.
How to manage your cookie choices
In the cookie notice on our site
The cookie notice appears the first time you visit, and you can open it again at any point from the cookie settings option in the site footer.
- Open the cookie notice from the footer of any page.
- Turn each optional category on or off. Strictly necessary cookies cannot be switched off, because the site will not function without them.
- Save your choices. They take effect straight away.
- Come back to the same place whenever you want to change your mind.
Your choices are stored in a strictly necessary cookie on the device and browser you used. If you clear your cookies, switch browsers or use another device, you will be asked again.
In your browser or device settings
Every current browser lets you control cookies independently of our notice. The exact wording differs, but the options usually include the following.
- You can block all cookies, or block only the cookies set by other websites.
- You can delete the cookies already stored on your device.
- You can clear cookies automatically each time you close the browser.
- You can browse in a private or incognito window, which discards cookies when you close it.
- On mobile devices, you can reset or limit the advertising identifier in your system settings.
You will find these controls under privacy or security in your browser's settings menu, together with its own help pages explaining each option. Changes you make there apply to all the websites you visit, not only ours.
What happens if you block or delete cookies
Declining optional cookies is always your choice and it does not affect your standing with us. Blocking cookies more widely does have practical effects.
- You may be unable to sign in, or you may be signed out as soon as you open a new page.
- Deposits, withdrawals and verification steps may not complete.
- Games and live chat may fail to load.
- Settings such as language and display options will not be remembered.
- The cookie notice will reappear on every visit, because the record of your choices has been removed.
- We will have less information about faults, so problems on the pages you use may take longer to find and fix.
How to reach us about cookies
If anything in this policy is unclear, if you want to know more about a particular cookie, or if you believe your choices are not being applied, contact us by e-mail at support@casino-harrys.co.uk or through the live chat on the site. It helps if you tell us which browser and device you were using and what you were doing at the time, so we can look into it properly.
We may update this policy when the site changes or when the cookies we use change. The version published on this page is the one that applies, and we recommend you look over it from time to time.
