About Harry's Casino

This page explains who we are, how we run Harry's Casino and what you can expect from us as a player. It also sets out how to reach us if you need help with your account.

Games to try

Who we are

Harry's Casino is an online casino for players in the United Kingdom. We offer slots, live dealer tables and jackpot games from established studios, all reached through one account and one cashier.

Slots: three-reel classics, video slots and themed series.
Live tables: roulette, blackjack and baccarat with human dealers.
Jackpots: pooled prize pots, with the current amount shown in the lobby.
Table and instant games: cards, dice and quick-play titles for shorter sessions.

Each game carries its own rules and stake range in-game, so you can check what you are playing before you stake anything.

What we stand for

A few commitments shape how we run the site, and they apply to every game, every payment and every message we send you.

Fair play. Game outcomes are produced by the studios' random number generators. Neither we nor any player can influence a result.
Prompt payouts. Withdrawals are sent as soon as the checks on your account are complete, by the methods and timescales shown in the cashier.
Plain terms. Bonus conditions and withdrawal rules are set out in full before you opt in, not afterwards.
Safer gambling, 18+ only. Our site is for adults, and we would rather you played within your limits for years than beyond them for one night.

How we look after players

Account verification

We hold a gaming licence, so we confirm your identity and age before your first withdrawal. The documents we need and the status of each check are shown in your account, and we tell you what is still outstanding.

Secure payments

Deposits and withdrawals run over encrypted connections through the providers listed in the cashier. We do not keep full card numbers on our own systems, and we return funds only to a method held in your name.

Support at any hour

Our team is available around the clock. Open live chat from any page on the site or e-mail support@casino-harrys.co.uk, and include your username so we can look at your account while we reply.

Safer gambling at Harry's Casino

The tools below sit in your account settings, ready to use without asking us first.

Deposit limits, set daily, weekly or monthly
Loss and stake limits across your play
Reality checks and session reminders
Time-outs, from a short break to several weeks
Self-exclusion for a longer, fixed period

Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you exclude yourself from licensed online gambling sites through a single registration.

Getting in touch

If something about your account, a payment or a bonus is unclear, tell us early. Write to support@casino-harrys.co.uk or use live chat, and we will explain where things stand.

Complaints follow the process set out in our terms: a member of our team looks into what happened, gives you a decision in writing, and sets out your next step if you are not satisfied.